Case Studies · Index

Selected systems, documented as systems.

Each engagement is captured with the same architecture I use to design it: ecosystem, workflow, trust, rollout, outcomes.

CASE 01
2022 — Present
Enterprise Retail · Lowe's Pro
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AI-Assisted Competitive Quote Ecosystem

Enterprise workflow orchestration, operational intelligence, and agentic estimation systems — re-architecting fragmented nationwide quoting workflows into a scalable AI-enabled platform projected to drive $300M+ in business impact.

System arc
Problem ecosystem
Workflow architecture
AI trust model
Operational complexity
Outcomes
$300M+
projected business impact
< 15 min
quote turnaround target
75%+
automated SKU match
CASE 02
2022 — Present
Insuraviews · Regulatory Intelligence
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AI-Assisted Regulatory Intelligence Platform

Designing trust, explainability, and workflow continuity for complex analytical systems — turning a filing browser into a context-aware AI-assisted operational intelligence platform.

System arc
Problem ecosystem
AI workflow design
Trust & explainability
Workflow continuity
Outcomes
Embedded AI
lenses + briefs
Evidence-cited
every claim
Persistent
analytical context
CASE 03
2026
Thought Article · Long-form
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AI as a Workflow Layer

Designing human-centered agentic systems beyond the chat interface — how enterprise AI shifts from feature to operational layer woven through real workflows.

System arc
AI as a layer
Human-in-the-loop
Workflow continuity
Agentic design
Emerging product systems
~9 min
long-form read
Essay
framework + diagrams
2026
current thinking
CASE 04
2026
Operating Model · Long-form
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Product Experience Management (PXM)

Reframing product teams around workflow orchestration, AI enablement, and systems thinking — an operating model for AI-native organizations where coordination becomes the discipline.

System arc
Traditional structures
Workflows as product
PXM emergence
AI velocity
Human-centered orchestration
~10 min
long-form read
Operating
model framework
2026
current thinking
CASE 05
2026
Personal Systems · Quinn
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AI-Powered Mental Health Infrastructure

A personal agentic system designed around actual ADHD, depression, and caregiving failure points — built in one afternoon with Lovable and Claude. Five entity types, three protocols, and a lockout that protects you from your own data.

System arc
Failure points
Entity architecture
Protocol design
Capture-first build
Receipts & lockout
1 afternoon
seven sprints
5 / 3 / 1
entities · protocols · lockout
Personal
infrastructure