Designing AI-enabled systems, operational workflows, and enterprise product platforms.
Senior product & systems design leader specializing in enterprise workflow orchestration, AI operationalization, and scalable product ecosystems.
Cognitive Map · livenodes 7 · edges 13 · signal 0.82
hover a region — interconnects illuminatev.04.2026
12+ yrs
Designing enterprise systems
40+
Workflows shipped to production
6
AI products operationalized
2 → 80
Teams scaled across orgs
Selected Work · 2021—2026
Case studies in operational complexity, AI orchestration, and platform thinking.
Each project is documented as a system: the problem ecosystem, the workflow architecture, the decisions that shaped trust, and the rollout that landed it inside a real organization.
01
Enterprise Retail · Lowe's Pro
AI-Assisted Competitive Quote Ecosystem
Workflow orchestrationAgentic estimation$300M+ projected impact
Read system →
02
Insuraviews · Regulatory Intelligence
AI-Assisted Regulatory Intelligence Platform
Trust & explainabilityAnalytical contextWorkflow continuity
Read system →
03
Thought Article · 2026
AI as a Workflow Layer
Agentic systemsHuman-in-the-loopBeyond the chat interface
Read system →
04
Operating Model · 2026
Product Experience Management (PXM)
Workflow orchestrationAI enablementSystems thinking
Read system →
Forthcoming Book · O'Reilly
AI for UX — Accelerate Your Workflow from Research to Delivery.
Read more →
AI Workflow Thinking · Featured
A current essay from the working notes.
F · 01
10 min read
Framework
Measuring Agentic Workflows
Why AI product metrics need to evolve beyond traditional UX analytics — workflow health, trust calibration, and orchestration as the new signal.
Read essay →
Selectively Available · Q3 2026